Terms and Conditions - FreightEx.eu

1. Introduction

Welcome to FreightEx.eu - a digital platform operated by FreightEx.

These Terms and Conditions explain the rules that apply when you visit or use our platform. By accessing, registering, or using FreightEx.eu, you confirm that you have read and accepted these terms. Please read them carefully before using the site.

The platform is currently free of charge. We may introduce fees in the future with prior notice.

2. What These Terms Mean

Throughout this document:

• "FreightEx", "we", or "the platform" refer to the web-based system available at https://freightex.eu.
• "User", "you", or "member" refers to any individual or company that visits, registers, or uses the services provided on the platform.

These definitions make the text shorter and easier to read.

3. Using the Platform

By using FreightEx.eu, you enter into a binding agreement with us. You agree to comply with these Terms and Conditions and all applicable laws. If you do not agree with any part of these terms, please stop using the website immediately.

4. Data Protection

Your privacy matters to us. Information about how we collect, process, and protect your personal data is available in our Privacy Policy, which forms part of this agreement. You can access it directly on our website.

5. Communication

By registering on FreightEx.eu, you agree that we may contact you electronically. These communications may include notifications, important updates, or promotional messages related to our services or our partners. You can opt out of non-essential marketing emails at any time.

6. Technical Requirements and Support

To use the platform properly, you need a computer or smartphone with an internet connection and a modern web browser. Some tools, such as real-time map or live tracking features, require a stable and continuous network connection. We do our best to maintain stable service, but we cannot guarantee uninterrupted access or performance at all times.

7. Who Can Register

Registration is open to transport companies, freight forwarders, and logistics professionals who operate as legally established businesses in their respective countries. We may request documents that confirm your registration or operating license. If your company is registered outside the EU, we may require officially translated or certified documents when necessary.

8. Registration Approval

We reserve the right to approve or reject registrations at our discretion. A refusal may be issued without explanation, especially in cases where the provided information is incomplete, inconsistent, or unverifiable.

9. Services and Access

Once registered and approved, users gain access to the tools and services offered by FreightEx, such as posting or searching for loads and trucks, managing company profiles, and communicating with other members. We may update or modify our features from time to time to improve performance or user experience.

10. Account Suspension or Removal

We may suspend, limit, or permanently remove a user account if:

• these Terms are violated;
• false or misleading information is provided;
• the account is misused to harm others or disrupt the platform.

Decisions regarding account actions are made at the discretion of FreightEx.eu.

11. Prohibited Activities

To keep FreightEx safe and reliable, users must not:

• attempt to hack, bypass, or interfere with security features;
• extract or copy data using bots, scripts, or automated tools;
• use another user's login details;
• publish or alter company data without consent;
• overload or disrupt server operations;
• engage in behavior that damages the reputation of the platform or other users.

Any of these actions may result in permanent removal and possible legal steps.

12. Liability for Business Transactions

FreightEx.eu is a digital meeting place for transport and logistics professionals. We do not act as an intermediary, broker, or guarantor of any business transaction between users. All contracts, negotiations, and decisions made through the platform are entirely the responsibility of the users involved. FreightEx is not liable for lost profits, damages, or disputes resulting from such transactions.

13. Platform Updates

We continually improve the platform. This may include design changes, feature updates, or security upgrades. Users will be informed about major updates through notices published on the website.

14. Accuracy of Information

Each user is responsible for the accuracy and truthfulness of the information they publish. FreightEx cannot guarantee or verify every entry and therefore assumes no responsibility for incorrect, outdated, or misleading information uploaded by users or third parties.

15. Intellectual Property

All software code, design elements, text, graphics, and databases on FreightEx.eu are protected by copyright and intellectual property laws. No part of the platform may be copied, modified, or distributed without written permission from the owner. Any unauthorized use may lead to civil or criminal liability.

16. Resolving Disputes

We always prefer to resolve disagreements through open communication. If a dispute arises between a user and FreightEx, both parties should first try to reach an agreement through direct discussion. If that fails, the dispute shall be handled by the competent court in the jurisdiction where the platform owner is registered, unless otherwise required by law.

17. Contact

If you have questions about these Terms, technical issues, or wish to report a problem, please contact us: